Privacy Policy

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Privacy Policy for VA Training School
Trading name of Victoria Jane Assists

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit www.vatrainingschool.com, submit any details to us, or use our services.

1. Who We Are
VA Training School is the trading name of Victoria Jane Assists, a UK-based business offering virtual assistant training, resources, and client matchmaking services. Our services are available internationally, with a focus on the UK and US.

2. What Data We Collect
We may collect and process the following personal data:

• Name, email address, and contact details
• CVs, portfolios, and other application materials
• Payment information (processed securely via Stripe)
• Any details you submit through Google Forms, email, or WhatsApp
• IP address and browsing behaviour (via Google Analytics)

3. How We Use Your Data
We use your data to:

• Respond to enquiries or service requests
• Review applications for VA training or matchmaking
• Process payments and deliver services
• Improve our website and user experience
• Comply with legal obligations

We do not sell or trade your data. Where we introduce parties for potential collaboration, you choose what information you share and with whom.

4. Legal Basis for Processing
We process your data under one or more of the following bases:

• Consent (e.g. when you fill out a form)
• Contract (e.g. when you purchase a service)
• Legitimate interest (e.g. improving services or managing applications)
• Legal obligation

5. Data Sharing
We may share your data with trusted providers such as:

• Google (Forms, Gmail, Analytics, Drive)
• Stripe (payment processing)
• GoDaddy (website hosting)
• WhatsApp (communications)

We may also share anonymised or summarised data for reporting or marketing insights. Any introductions between VAs and clients are done transparently, and both parties decide what to share directly.

6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to analyse website traffic via Google Analytics. By using the site, you agree to this tracking. You can manage cookies via your browser settings.

7. Data Retention
We keep your data only as long as necessary:

• For active clients or applicants: up to 3 years
• For mailing list or enquiries: until you unsubscribe or withdraw consent
• For legal or contractual purposes: as required by law

8. Your Rights
You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated data
• Request deletion of your data
• Withdraw consent at any time (where relevant)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

9. How We Keep Data Safe
We use secure systems and password-protected tools. We do not store card details on our own systems. We review our security regularly.

10. Contact Us
For any questions or to exercise your rights, email:
hello@vatrainingschool.com